The buck stops with you: Avoid common delegation traps

Your law practice thrives thanks to your dedicated team—but even the most reliable staff can make mistakes. When an assistant or paralegal slips up, it’s you who must answer for it to the client. The responsibility—and the buck—always stops with you.

Take three minutes to watch this video of Director of Claims, Leanne Wood, who describes common pitfalls when delegating tasks, illustrated with real examples from our claim files. Then learn the practical steps you can take to avoid claims.

You can find even more risk management tips here.