Report all incidents immediately to Coalition, Inc. (if your firm has coverage with Coalition)
THE COVERAGE IS PROVIDED ON A "CLAIMS-MADE" AND REPORTED BASIS, AND APPLIES ONLY TO CLAIMS THAT ARE BOTH FIRST MADE AGAINST A FIRM AND REPORTED DURING THE POLICY PERIOD.
Coalition maintains a dedicated 24/7 incident response and claims team to help you quickly respond to an incident and attempt to prevent a claim before a loss occurs. Reporting a claim is free to you. Incidents include a social engineering or ransomware attempt; a data breach, such as disclosing personally identifiable information or third party corporate information to the wrong person; and a privacy breach, such as failure to comply with your firm’s privacy policy or privacy legislation, or any other security or privacy breach. Your cyber policy provides a summary of your coverage. Even if your incident was a “near miss” or you think that it was brought about by a weakness in another party’s network, you need to report so Coalition’s security team can ensure you have no remaining risk.
An incident can be reported by telephone, on-line chat, or email. Your policy number is C-4MF3-168307-CYBER-2023. Please also advise that you are part of the “BC Lawyers Program”. After the initial triage stage, the services provided by Coalition will expand, as appropriate, to include forensics and incident response costs, notification and credit monitoring costs, a breach coach or privacy lawyer (2 hours free) to advise on regulatory compliance, data restoration costs, network interruption costs, ransomware hacking and negotiation support, and more. These services are also at no additional cost and do not require payment of a deductible. If you need more than 2 hours with the privacy lawyer, or other covered services outside of those provided by Coalition, Coalition will discuss your deductible with you before you need to pay anything.
Email: claims@coalitioninc.ca
On-line chat: Coalition – Cyber Risk, Solved.
Toll-free phone: 1.833.866.1337
Reporting privacy and data breaches to the Law Society
You are also obligated to report to the Law Society. Please ensure that Coalition (or your other cyber/privacy insurer) has given you the green light to use your email before reporting to the Law Society via email. Law Society Rule 10-4 (Security of Records) requires you to protect your client’s records from all risks of loss, destruction and unauthorized access. Should a breach occur, you must immediately notify the Executive Director in writing of all the relevant circumstances if you have reason to believe that:
- you have lost custody or control of any of your records for any reason,
- someone has improperly accessed or copied any of your records, or
- a third party has failed to destroy records completely and permanently despite your instructions.
Rule 10-4 reports can be addressed to the Executive Director c/o Director, Intake, Early Resolution & Practice Standards and sent to professionalconduct@lsbc.org.
Please contact a Law Society Practice Advisor at 604.669.2533 or practiceadvice@lsbc.org if you have questions regarding your professional responsibilities.
Reporting trust shortages to LIF and the Law Society
Your indemnification policy through LIF provides some additional protection for lawyers who fall victim to a 'bad certified cheque' or other 'social engineering' scam. To access this coverage, in addition to reporting to Coalition (or your other cyber/privacy insurer), you'll need to report the claim, potential claim, or “near miss” to us: Report a Claim. Coverage is contingent upon compliance with the Law Society’s client identification and verification rules.
Law Society Rule 3‑74 (Trust Shortage) requires you to protect your client’s trust funds and immediately pay enough funds into the account to eliminate a shortage. Should you discover a shortage, you must immediately notify the Executive Director in writing of all the relevant circumstances if you have reason to believe that:
- the shortage is greater than $2,500, or
- you will be unable to deliver up, when due, any trust funds.
Please ensure that Coalition (or your other cyber/privacy insurer) has given you the green light to use your email before reporting to the Law Society's Trust Assurance Department by email (trustaccounting@lsbc.org). You may also provide your written report by fax: 604.646.5917 or by letter: The Law Society of BC, Attention: Trust Accounting, 845 Cambie Street, Vancouver, BC V6B 4Z9.
For sample letters for reporting trust shortages, see Appendix C of the Law Society's Trust Accounting Handbook (pages 81-83).
Please contact a Law Society Practice Advisor at 604.669.2533 or practiceadvice@lsbc.org if you have questions regarding your professional responsibilities.
Reporting to other insurers
If you have other insurance that might respond to the claim, you will need to notify that insurer separately. Contact your broker to make the report.