Simple, inadvertent, oversights are one of the 5 key causes of claims and potential claims. They break down into 3 categories:
Flawed systems (30%)
These mistakes that would have been avoided through an effective, firm wide system. The vast majority relate to diary system failures, leading to missed limitations.
Sloppy practices or oops's (65%)
These include the unintentional clerical errors that we make when drafting documents, the mistakes that would have been avoided with a careful review of relevant file material and the mistakes that occur because we just ‘drop the ball’ and forget or overlook some step that needs to be taken.
Delegation without supervision (5%)
You delegate a task to an assistant or a student who makes a mistake, but only because you failed to provide proper supervision.
For real life examples from our claim files, watch these videos or, for the full story and CPD credit, watch our webinar.
Anatomy of a missed limitation
Narrator: Greg Sexton
Area of law: Motor vehicle
Right instructions, wrong result
Narrator: Marlon Song
Area of law: Real estate - residential
How the ball was dropped
Narrator: Murray Patterson
Area of law: Wills & estates
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- Practice Management & Wellness: Risks & Tips
- Acting as an Escrow Agent, Stakeholder or Trustee
- About to act for family and friends? (Resist - it's just too risky!)
- Baby boomer blues: The practice risks of aging
- COVID-19 Related Measures Act
- Delegation: The buck stops here!
- What to do Before and After a Disaster Strikes
- Economic downturns: Managing risk in a troubled economy
- Email: Preventing a Mailstrom
- Health and Wellness
- Indemnities and Dispute Resolution Agreements
- Giving independent legal advice? Stop. Read this first.
- Managing the risks of a limited scope retainer
- Mobility: Managing the risk
- Smooth Sailing to Settlement: Avoiding Common Mistakes
- Risks and tips when using video-conferencing technology
- Witnessing a signature? Stop. Read this first.
- Risk management videos
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- Fraud Prevention
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- Fraud Alerts
- Fraud Alert: March 25, 2021
- Fraud Alert: March 4, 2021
- Fraud Alert: October 22, 2020
- Fraud Alert: August 6, 2019
- Fraud Alert: July 10, 2018
- Fraud Alert: December 15, 2017
- Fraud Alert: October 11, 2017
- Fraud Alert: July 6, 2017
- Fraud Alert: January 19, 2017
- Fraud Alert: August 4, 2016
- Fraud Alert: August 6, 2015
- Fraud Alert: May 7, 2015
- Fraud Alert: April 8, 2015
- Fraud Alert: December 31, 2014
- Fraud Alert: August 28, 2014
- Fraud Alert: December 21, 2012
- Fraud Alert: August 1, 2012
- Fraud Alert: June 1, 2012
- Fraud Alert: January 6, 2012
- Fraud Alert: December 15, 2011
- Fraud Alert: July 21, 2011
- Fraud Alert: May 2, 2011
- Fraud Alert: March 23, 2011
- Fraud Alert: June 2, 2010
- Fraud Alert: June 19, 2009
- Fraud Alert: May 14, 2009
- Fraud Alert: December 15, 2008
- Fraud Alert: September 16, 2008
- Fraud Alert: June 10, 2008
- Fraud Alert: May 5, 2008
- Fraud Alert: January 22, 2008
- Fraud Alert: August 10, 2005
- Fraud Alert: July 8, 2005
- Fraud Alert: March 11, 2005
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- Bad cheque scam
- Bad Cheque Scam: List of Names and Documents
- Bad Cheque Scam: Steps to Manage Risk
- Bad Cheque Scam: Twists and Developments
- Bad Cheque Scam: Common Characteristics and Red Flags
- Bad Cheque Scam: What To Do If You Suspect a New Client May Be a Scamster
- Bad Cheque Scam: Report Actual or Possible Trust Fund Shortages
- The Ruses
- Bad Cheque Scam Publications
- Other Social Engineering Scams, Including Phony Change in Payment Instructions
- Real Estate: Value, identity and other frauds
- Cybercrimes