Report all incidents immediately to Coalition, Inc.

THE COVERAGE IS PROVIDED ON A "CLAIMS-MADE" AND REPORTED BASIS, AND APPLIES ONLY TO CLAIMS THAT ARE BOTH FIRST MADE AGAINST A FIRM AND REPORTED DURING THE POLICY PERIOD. PLEASE READ THE POLICY CAREFULLY.

Coalition is the only insurance firm with a dedicated 24/7 incident response and claims team to help you quickly respond to an incident and attempt to prevent a claim before a loss occurs. An incident can be reported by telephone, on-line chat, or email. After the initial triage stage, the services expand, as appropriate, to include forensics and incident response costs, notification and credit monitoring costs, a breach coach or privacy lawyer to advise on regulatory compliance, data restoration costs, network interruption costs, ransomware hacking  and negotiation support, and more.  These services are also at no additional cost and do not require payment of a deductible.

Email: claims@coalitioninc.ca

On-line chat: Coalition – Cyber Risk, Solved.

Toll-free phone: 1.833.866.1337
 

Reporting privacy and data breaches to the Law Society

You are also obligated to report to the Law Society. Please ensure that Coalition has given you the green light to use your email before reporting to the Law Society via email. Law Society Rule 10-4 (Security of Records) requires you to protect your client’s records from all risks of loss, destruction and unauthorized access. Should a breach occur, you must immediately notify the Executive Director in writing of all the relevant circumstances if you have reason to believe that:

  1. you have lost custody or control of any of your records for any reason,
  2. someone has improperly accessed or copied any of your records, or
  3. a third party has failed to destroy records completely and permanently despite your instructions.

Rule 10-4 reports can be addressed to the Executive Director c/o Director, Intake, Early Resolution & Practice Standards and sent to professionalconduct@lsbc.org.

Please contact a Law Society Practice Advisor at 604.669.2533 or practiceadvice@lsbc.org if you have questions regarding your professional responsibilities.
 

Reporting trust shortages to the Law Society

You are also obligated to report to the Law Society. Please ensure that Coalition has given you the green light to use your email before reporting to the Law Society via email. Law Society Rule 3‑74 (Trust Shortage) requires you to protect your client’s trust funds and immediately pay enough funds into the account to eliminate a shortage. Should you discover a shortfall, you must immediately notify the Executive Director in writing of all the relevant circumstances if you have reason to believe that:

  1. the shortage is greater than $2,500, or
  2. you will be unable to deliver up, when due, any trust funds.

Rule 3‑74 reports can be addressed to the Executive Director c/o Director, Intake, Early Resolution & Practice Standards and sent to professionalconduct@lsbc.org.

Please contact a Law Society Practice Advisor at 604.669.2533 or practiceadvice@lsbc.org if you have questions regarding your professional responsibilities.
 

Reporting to other insurers

If you have other insurance that might respond to the claim, you will need to notify that insurer separately. Contact your broker to make the report.
 

How does Coalition compare?

Coalition has classified 35 distinct forms of loss, all of which are covered by their policy, and their policyholders experience less than one-fourth the frequency of claims as of the rest of the market.


 

Coalition Cyber Insurance Claims Report

Coalition provides information on their overall claims experience annually. Highlights from the 2020 Coalition Cyber Insurance Claims Report are: 

13% of all cyber claims include breaches of sensitive data.   The majority of the losses consistently fall within three insuring agreements: breach response, cyber extortion and funds transfer fraud.
The most common types of claims are: ransomware, funds transfer fraud and email compromise, and phishing.   Remote access and social engineering attacks account for 89% of all known attack techniques.